We encrypt all of our online ordering information including your name, address, and credit card numbers, to protect your billing information as it travels through the purchase process. In addition, all credit card transactions are verified and processed by a third-party financial institution that receives credit card numbers and other personal identifying information in an encrypted and tokenized format. We take appropriate security measures to protect user data offline as well. Although we use our best efforts to protect the security of your information and our system, no security measures can be guaranteed to be 100% secure. You assume that risk by using the Site.
You do not need to set up a user id and password to use our Site because we do not require you to establish your identity when you visit our Site. However, if you have subscribed for some of our services or are a customer seeking access to your account information, you will have to provide passwords. We recommend you do not divulge your password to anyone. Liana Estates will never ask you for your password in an unsolicited telephone call or e-mail. You are responsible for the security of your passwords.
Personal information collected by Liana Estates
We collect certain non-personal, anonymous information when you visit our Site which helps us understand how visitors browse our Site, so that we can make their shopping experience better. In addition, we may also collect certain personal information that you provide to us, including name and email address, mailing address, birthday and other information if, for example, you complete our order forms, surveys, or registration forms, subscribe to our services or newsletters.
Use of Personal Information
Personal information may be used in several ways:
- To enable us to respond to you or to process, validate, and verify service requests and to perform the requested services
- To allow us to charge and invoice you and to contact you regarding changes to the subscribed services
- To tailor the customer’s experience on our Site, showing them content we think might interest them or altering the content according to their preferences
- To keep friends and customers apprised of our wine release dates, purchasing opportunities, special events and offers
We will retain your information for as long as your account is active or as necessary to provide you services and to maintain a record of your transactions for financial reporting and compliance purposes. If at any time you would like to remove your name or update the information you have provided, you may go to the Edit Your Information section of the Site accessible through the LogIn link.
Liana Estates reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.
This Site may contain links to other sites. Liana Estates is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Liana Estates Winery reserves the right to modify this privacy statement at any time, with or without notice to its customers.
Liana Estates Winery may share aggregate statistical information gathered from use of the Site with business partners or other third parties.
Anonymous Information Cookies
- Keep count of your return visits to our Site or our clients’ sites
- Accumulate and report anonymous, aggregate, statistical information on Site usage
- Deliver content specific to your interests
- Save your password so you don’t have to re-enter it each time you visit our Site
You have control over cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you reject some or all cookies, your experience at our Site and on other sites may not be complete. Some sites require cookies to function, such as those with certain e-commerce features. If you do not allow cookies, you will not be able to take advantage of personalized content delivery offered by us or other internet sites.
Edit Your Information or Opt Out
We may contact any customer at any time regarding service-related problems or questions, but we otherwise want you to have control of your personal information and the communications directed to you. Therefore, you can review, correct, change, or remove your personal information and elect not to receive future communications from us by e-mailing us at customercare@LianaEstates.com. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making changes.
If you send a gift from our Site, we will collect and use the information provided to us about you and the gift recipient in line with our stated policies for direct purchasers. Gift recipients can opt-out of receiving any emails or newsletters by contacting us at customercare@Liana Estates.com
If you have any questions about this privacy statement, our online practices, or your dealings with our website, you can contact:
2750 Las Amigas Rd.
Napa, CA 94559